Ooma Blog

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70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts.

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The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications.

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The technology that powers phone calls has evolved a lot in recent years. These days, fewer and fewer people are relying on traditional copper-wire landline phone systems, instead using cell phones or VoIP phone systems.

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Figuring out the best phone system for your business can be a challenge, especially considering the countless terms that you’re bound to run into. Let’s take a look at PBX and VoIP, for instance. Both acronyms describe certain types of phone systems, which leads to the commonly-searched question: Is PBX better than VoIP?

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PCMag readers called it. Each year, PCMag polls its readers for their Business Choice awards and Ooma Office took top honors as the Best Business VoIP Phone Service!

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Santa Claus has been around as long as anyone can remember, and yet his magical annual toy delivery hasn’t yet been modernized. Here is what we think it would look like if Santa applied modern business practices and added updated technology to his holiday operations?