Ooma Business Blog

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70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts.

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Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.

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The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications.

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POTS lines, once affordable and reliable, are now increasingly unstable and expensive. And yet, the emergency legacy devices that these POTS lines support are extremely important, and any disruption of their service can pose serious risks to public safety, regulatory compliance, and day-to-day operations. Ooma AirDial is the turnkey solution to replace those POTS lines and start saving on your phone line bills.

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While life may have you running in all directions, you may find yourself parked in your car with time to spare that can be used for getting work tasks complete. This post includes tips for creating a car office so you can safely work remotely from your vehicle.

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Whether you’re in sales, support or operations, here are 10 smart ways to integrate your business CRM and VoIP setup for improved efficiency and effectiveness.